Strategic HR Management workshop in Hanoi

During two days, January 30th and 31st, WUSC Vietnam in cooperation with the Tourism Advisory Board Tab organised a workshop on Strategic HR Management for the two organisations’ partners in Vietnam. We were pleased to welcome 18 leaders from 11 institutions, hotels and tour companies.

The workshop was presented by two Uniterra volunteers with WUSC Vietnam, Kariann Workman and Christiane Cote. Kariann is currently working at our local partner, Duy Tan University Da Nang. Prior to coming to Vietnam, Kariann was a professor in Tourism and Culinary Arts at Centennial College, Toronto, and has developed over 20 years working in the Tourism and Hospitality areas through varied positions, from Room Operation through Sales. Christiane, who’s working for Hue Tourism College at the moment, is an expert in people and organisation development with 30 years of experience.

In two intensive working days, the presenters have guided the participants through a varied range of activities and to provide practical knowledge and experience in hiring, setting objectives, to mobilising employees and managing performance. A manual with some effective management tools were also introduced at the workshop.

The workshop received enthusiastic contribution and feedback from the participants. “I was really inspired by the presenters and peers throughout the two days of the workshop. I myself have learnt a lot and eager to put them into actions.”, Luong Thanh Thao, Vice Director of Saigon Tourist Hospitality College, said.  The workshop was also a chance for all the institutions and companies to connect with each other and explore the potentials of cooperation. “I’m hoping to welcome all the participants here in Ho Chi Minh one day so we can sit down for a beer or two.”, said Thao.

We also received some feedback addressing some parts of the workshop that could be better. “I think it would be better if there were a need-assessment before the workshop to identify the key areas that fit majority participants.”, one participant said.

Most participants expressed their high satisfaction and request more workshops like this to be organised in the future. This is a great honour and encourage for us at WUSC Vietnam and we look forward to bringing better training sessions in the future.